FAQs | NZ Photo Art
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FAQs

Here are some of the most frequently asked questions that we received.
If you can’t find the answer to your question here, please send us an e-mail to info@nzphotoart.nz

What kind of license comes with the images?

Upon final delivery, the photographs become licensed to your company for use on a royalty-free basis. This means you are free to use the photographs in any of your publications as many times as you like, with as wide a distribution as you like, without ever having to pay us royalties for their use. We allow the use of these photos in all forms of media including print advertising, packaging, web, television, etc. We do retain the copyrights for delivered photos and the photographs may not be re-sold to any third party without prior written permission.

 

Can you shoot my products at my location?

Yes, we are able to come on site and set up a mobile studio to shoot on location for any product size if you are located within Auckland area. Our mobile studio consist of professional grade wireless radio-controlled strobe lights, soft boxes, diffusers, light absorbers, etc. Additional travel fee and studio set up fee applies.

 

Guaranteed satisfaction

We take various steps to ensure that a situation can never arise whereby you have to pay for images you do not like. We do ask that you can provide us with as detailed a brief as possible as to your exact requirements so that we can get the job right first time round. The more specific you can be with what you expect from us, the more likely we will provide you with what you are looking for.

 

How do I get my products to you?

Products can be shipped or delivered to us using any courier of your choice. Please package your items in a protective manner.

 

How do I get the final images?

You will receive the link via email to download your final photos from our website. Photos can also be provided on a CD if required.

 

In what format and resolution are my photos delivered?

We will deliver the final photographs to you as high resolution images using maximum quality settings that you can use for print and other promotional material. In addition to the high resolution originals, we will also provide the images in the format, resolution and exact dimensions you require.

 

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